APP Knowledge
- What statistics can I view in the App
- Where can I check battery level, temperature, and estimated charging/discharging time?
- What happens when I unbind a device? Will historical data be lost?
- How do I transfer primary ownership of a device?
- Do I need to unbind the device after changing my router or Wi-Fi password?
- Can the App connect to multiple devices through Bluetooth at the same time?
- Can I use Bluetooth only? Why should I connect to Wi-Fi?
- Why are some features in the manual missing from my App?
- What is TOU Mode and Which Jackery models support TOU Mode?
- How do I register an account in the Jackery App？
- The Jackery device does not automatically reconnect after the WiFi network is disconnected and restored.
- Is there a way to get the app for a fire tablet, I do not have a cellphone ?
- The APP cannot add devices when using Bluetooth connection
- What is Energy Saving Mode?
- The app shows “Device is offline.” How can I fix this?
- I’m managing one Explorer with the Jackery app, but I want to add another unit. How can I do this?
- The information displayed in the Jackery app does not match the Explorer's screen. What should I do?
- After sharing my Explorer via QR code, some settings and features are unavailable on the shared device. Why?
- My Explorer keeps losing Wi-Fi connection or disconnects frequently. What should I do?
- What should I keep in mind when connecting my Explorer via Wi-Fi?
- What should I keep in mind when connecting my Explorer via Bluetooth?
- My Explorer charged to 100% even though Battery Saving Mode is set to 15%–85%. Why?
- I see “Device is already bound” when trying to connect my Explorer. How can I fix this?
- How do I change the language in the Jackery App?
- How can I share my portable power station with multiple devices using the Jackery App?
- What is the Self-powered Mode?
- What is the Auto Power-Off setting?
- What is Battery Saving Mode?
- What is Emergency Charging Mode?
- Can I set the charging mode in the app when charging a portable power station via an AC outlet?