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What should I do if the device shows a fault code, and what should I provide to support?
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What should I do if a firmware update is interrupted?
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Does the FridgeGuard DC input module need App configuration?
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Where do I configure the ATS
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Do I need to configure a battery pack in the App?
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What does Bluetooth/Wi-Fi Auto-Off do, and does it affect remote access?
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Why might a refrigerator, router, or low-power device lose power automatically?
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Does Output Status Memory also restore a scheduled-shutdown countdown?
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What does Output Status Memory do, and when does it restore outputs?
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What is the difference between a working mode and Output priority?
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What does Minimum SOC do for non-priority ports?
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What is Output priority, and which devices support it?
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What is the difference between UPS and Delay AC start on FridgeGuard?
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Will entering prices alone change device operation? Can incorrect prices damage it?
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How do I set seasonal time-of-use prices and periods?
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Does TOU mode automatically read real-time electricity prices?
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What should I check if a working mode does not take effect?
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Does Charging plan restrict solar charging?
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Why does the device charge from the grid outside its scheduled period?
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How does Charging plan work inside and outside scheduled periods?
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Can the device charge if no charging task is set or enabled?
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How do I set a Charging plan, and does it repeat?
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How do I set the charging upper limit and discharging lower limit?
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What does “Fully use” mean in Battery settings?
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Which working modes are available, and how do I choose one?
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How do I rename a device, find its device ID, and open its hardware manual?
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Why am I not receiving App push notifications?
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Where can I view alerts and charging reports?
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Can I shut down, restart, or turn on the device remotely?
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Are offline activity data included in statistics and charging reports?