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  1. Jackery
  2. Power Stations
  3. APP Knowledge

    APP Knowledge

    • My app shows version 1.0. Is this the latest version?
    • The upgrade of device firmware fails
    • The connection is interrupted when the mobile phone APP controls the power supply via WiFi
    • How to share the device with others for their use?
    • After scanning and sharing the device, the use of another mobile phone app is restricted
    • The information displayed by the APP is not synchronized with the information shown on the device screen
    • Controlling portable power station via WiFi by using two mobile phones is not feasible
    • The APP controls the portable power station through WiFi with a delay
    • WiFi connection fails
    • The device cannot be directly connected to WiFi
    • Bluetooth cannot connect two mobile phones simultaneously
    • Bluetooth connection is interrupted during use
    • Bluetooth disconnects from the device
    • Temperature settings
    • APP language settings
    • Is there a limit on the number of devices that can be bound to the APP?
    • How to update firmware through the APP?
    • Device not finding home WiFi on startup
    • Unable to log in to JACKERY APP
    • Unable to receive SMS verification code
    • Unable to register an account for the JACKERY APP
    • How to connect the portable power station by using the Jackery APP
    • How to download JACKERY Portable Power Station APP?
    • Which Jackery models support the mobile app?
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