This can happen for two reasons:
1. Automatic full-charge calibration:
After 10 charge/discharge cycles in Energy Saving Mode, the system temporarily allows a full 100% charge (discharge limit remains 15%). This is normal and helps the power station accurately measure battery capacity. After calibration, Energy Saving Mode is automatically restored.
2. Battery Saving Mode was disabled:
The mode can be turned off if the following actions occur:
·The power station is reset
·The Jackery app is unlinked from your device
Please check the above. If the issue persists, contact Jackery Customer Support at hello@jackery.com
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My Explorer charged to 100% even though Battery Saving Mode is set to 15%–85%. Why?
