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How to Use

  • Can I use this power station with medical devices, life-support equipment, business-critical systems, or other essential equipment?
  • Do I need to protect the power station with a Faraday bag?
  • Do your power stations support 240V output?
  • Registration displays “Network error.” What should I do?
  • Registration displays the error message “Invalid email address.”
  • Do I need a serial number to register my product for warranty?
  • Do I need to register the product if I purchase from Jackery website?
  • How to register the prduct?
  • Why does the battery drain so quickly?
  • Why is my power station losing charge quickly? Is this normal?
  • How can I charge the Portable Power Station 240 v2 / 300 Plus / 100 Plus using a car cigarette lighter socket?
  • Can this portable power station run my air conditioner, refrigerator, or water pump?
  • During a power outage, can I use a generator to charge a portable power station?
  • The displayed values update with a delay. Is this a fault?
  • Is it normal for the power supply to emit a slight high-frequency noise or fan noise during operation?
  • How to perform an annual deep health check on a power supply?
  • Does the charging speed slow down in the later stage, and does the displayed input power decrease—is this a fault?
  • Where is the FOSSiBOT's exclusive and pioneering physical input power adjustment button?
  • I have received my Explorer 300D, but the battery level increases very slowly while charging. Is this normal? Is there an issue with the unit?
  • Can a power station charge an electric vehicle (EV)?
  • Does Quiet Charging Mode reduce the charging power?
  • Where can I check the serial number (SN) of my portable power station?
  • What are the safety precautions when using the UPS function on a portable power station?
  • What precautions should I take when charging my portable power station from a wall AC outlet while simultaneously powering devices from its AC output (pass-through charging)?
  • How do I charge a battery pack?
  • What is the correct way to connect a battery pack, and what precautions should I take?
  • The charging cable or portable power station gets warm while charging from a car cigarette lighter. Is this a problem?
  • The charge only reaches 85%. Is this a problem? (Applies only to models compatible with the app)
  • The cable or the body of the unit becomes warm while charging from an AC outlet. Is this a problem?
  • The charging cable included with the car cigarette lighter cannot be inserted. Are there different sizes of cigarette lighter sockets?
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