This is normal if the heat is within safe limits.
1. Cable/plug: Slight warmth is normal due to current flow. Surface temperature below 60°C is within the normal range. Make sure the cable is fully inserted and avoid charging on very bumpy roads.
2. Portable power station: The exterior may feel warm during charging. Surface temperature below 60°C is safe.
Stop and contact support at hello@jackery.com
if you notice:
Heat above 60°C
Smoke or unusual odors
Charging failure
If none of these occur, you can safely continue using the unit.
The charging cable or portable power station gets warm while charging from a car cigarette lighter. Is this a problem?
