Why does the battery drain so quickly?

Thank you for reaching out to us.




To better understand why the battery charge seems to be dropping quickly, could you please help answer the following three questions?




1、What device(s) were you powering? What was the total power (in watts) and how long did you use them?




2、What was the ambient temperature when you were using the device? Were you indoors or outdoors?




3、If you leave the device idle with nothing connected, how much does the battery drop after 1 hour?




Your answers will help us determine whether this is normal usage, an environmental factor, or a potential issue with the unit.




Thank you for your cooperation. We look forward to your reply.