I can not recharge my Jackery battery, charger, power station

Please ensure your power source is activated. There is an indicator light near the Jackery input port which should be lit after you connect your power station to a power source, such as from the AC adapter via your wall outlet or a solar panel. If the display on the screen shows none or a very low input wattage, and/or the indicator light is off, please email hello@jackery.com with your order information, a legible picture of the front panel of your power station with the input port indicating the light and screen display, so that we could provide further assistance.