Troubleshooting
- Jackery E240/E300/E500/E1000 troubleshooting
- Jackery E1500/E1000 Pro/E2000 Pro troubleshooting
- Jackery 80W/100W/200W solar panel(s) troubleshooting
- Error code stand for on E1000 Pro/E2000 Pro
- I can not recharge my Jackery battery, charger, power station
- My Jackery won’t charge my device
Power Stations & Solar Panels
- Are the Jackery solar panels waterproof?
- Are the Jackery power stations equipped with MPPT (Maximum Power Point Tracking) ?
- How do I activate/deactivate the display screen on my Explorer 1500 / Explorer 1000 Pro / Explorer 2000 Pro?
- Can I use the Jackery power station to jumpstart a car in an emergency?
- Can I keep my power station (unit, battery) plugged in after a full charge?
- Is your power bank no longer for sale?
Accessories Related
- Can I use a generic brand AC adapter, or a different Jackery AC adapter to charge my power station?
- Where can I get a replacement AC charger for my Jackery work station?
- Why is there no AC adapter for my Explorer 2000 Pro / 1000 Pro?
- What is your car charger cable size?
- Can I purchase a carrying case for my SolarSaga?
- Where can I purchase a carrying case for my power station?
Compatibility
- How do I connect two (2) 200W solar panels to the Explorer 2000 Pro？Do I need a Solar Panel Connector？
- Is the Y-parallel adapter used to connect 1 or 2 solar panels?
- Can I use 2 solar panels to charge the Explorer 500 or the smaller models?
- For the Explorer 1000, why is the input wattage showing 120W when connected to two 100W panels at the same time?
- How to connect 2 pieces of 80W solar panels to the Explorer 1000 Pro / 2000 Pro?
- Could I use a 60W or 100W solar panel to recharge the Explorer 2000 Pro (or other models)?