Please ensure your power source is activated. There is an indicator light near the Jackery input port which should be lit after you connect your power station to a power source, such as from the AC adapter via your wall outlet or a solar panel. If the display on the screen shows none or a very low input wattage, and/or the indicator light is off, please email hello@jackery.com with your order information, a legible picture of the front panel of your power station with the input port indicating the light and screen display, so that we could provide further assistance.
I can not recharge my Jackery battery, charger, power station
