If the tracking details show that your package was delivered and you cannot locate it, we ask that you wait for a couple of business days as there may be a delay by FedEx. We also recommend that you check your surrounding area and ask neighbors to see if it was misdelivered to the wrong address by accident. If after that time you still haven't received your package, please reach out to hello@jackery.com for further instructions.
Tracking shows delivered but not received, where can I find my order? I never received my order. Where is my order?
