Skip to main content

Submit a request
Log in

Log in
Submit a request

Jackery North America
Shipping Related
Q&A

Articles in this section

Why is my package still pending?
Tracking shows delivered but not received, where can I find my order? I never received my order. Where is my order?
I ordered the Solar Generator / the bundle (a Power Station and a solar panel), but I only received one product (I only received one package). I received a partial shipment of my order.
Can a delivery date be specified? Can I change the delivery date of my order?
Is signature service required for deliveries?
Do you offer in-person pickup?
Can I take the Explorer portable power station on a plane?
Do you offer gift-wrapping services?
Is there a way to request Expedited Shipping?
Which shipping method do you use? Can I specify another carrier?

See more

Do you offer gift-wrapping services?

Jackery Support

November 18, 2022 11:40

We do not offer gift wrapping at this time.

Was this article helpful?

1 out of 2 found this helpful

Have more questions? Submit a request

Related articles

Is there a way to request Expedited Shipping?
Can a delivery date be specified? Can I change the delivery date of my order?
Tracking shows delivered but not received, where can I find my order? I never received my order. Where is my order?
Can Jackery products be shipped to a P.O. BOX address?
Is the shipping fee included?

Comments

0 comments

Please sign in to leave a comment.

Jackery North America