For orders placed on Amazon can be tracked under Amazon.com or through the mobile app. You may also contact us for further assistance.
For orders placed on our official website at www.Jackery.com, an email confirmation with the FedEx tracking number will be sent to the email address on file. You may want to check your Spam or Junk folder if you have not received any email from Jackery. You may always contact us at hello@jackery.com for further assistance.