I am part of a non-profit, how do I get the tax waived / refunded on my order?

Please email us your tax exemption certificate to hello@jackery.com and allow our finance team at least one business day to review your document. If your document has met the necessary requirement, you will be notified of an approval to proceed with your order.

Please note that it is only for Jackery website orders. For Amazon orders, please contact Amazon directly as we do not have the right to refund the tax.