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  1. Jackery North America
  2. Order Related

Order Related

Q&A

  • Can I return my order without a shipping box? I threw away the shipping box. I don’t have a shipping box for my return.
  • I found out that there are unauthorized Credit Card transactions on my bank statement, what should I do?
  • I found out that there are websites promoting Jackery's products at a much lower price, are they real?
  • I am part of a non-profit, how do I get the tax waived / refunded on my order?
  • How to use the discount code?
  • What if my discount code has expired and I have not used it?
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Jackery North America