Jackery Support
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Recent activity by Jackery Support-
Error code stand for on E1000 Pro/E2000 Pro
F2 - Charging module communication failure F3 - battery failure F4 - battery overvoltage F5 - battery undervoltage F6 - Inverter abnormal F7 - The power supply module is abnormal F8 - Battery ch...
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I can not recharge my Jackery battery, charger, power station
Please ensure your power source is activated. There is an indicator light near the Jackery input port which should be lit after you connect your power station to a power source, such as from the AC...
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My Jackery won’t charge my device
Please follow the steps to ensure your Jackery is charging your device: Check if there is enough power available to charge your device. Make sure the power capacity of your Jackery power st...
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What do those warning symbols on the display screen (LCD) stand for?
Battery/exclamation icon - Dead battery Battery/Lightning - Overcharged Triangle/exclamation icon -Overloaded Thermostat - Either too cold or too hot at charge and/or discharge