If your Power Station displays fault code FC, please follow the steps below:
1)Reset both the power station and the battery pack(s). Disconnect all connections, then hold press （reset combination button） for 10 seconds to reset the power station/battery pack(s).
2)Connect the expansion cable. Ensure all devices are powered off, then connect the expansion cable.
3) Power on the devices. Power on the devices and check if the fault persists.
4)Confirm the issue. If there are multiple battery packs, test them one by one to determine whether the fault lies with the battery pack(s) or the power station.
If the issue persists, Please send us the following information so that we can help you further.
1)The order number.
2)The serial number(found on the power station body or via scanning the SN code).
3)Some pictures or a video that can show the problem clearly(upload to Google Drive and send us the link and set the access permissions to "Anyone with the link").
Error Code FC
