If the App Wi-Fi connection to the Power Station is interrupted, please check the following:
1. Weak or unstable Wi-Fi signal
1) The connection distance may be too far. The recommended distance is 10–15 meters.
2) Signal obstruction or interference may occur if the router is poorly positioned.
3) Place the router in an open area and avoid cabinets, corners, electrical boxes, or locations surrounded by other electronic devices.
2. Router or network issues
1) The Wi-Fi source may be unstable due to router freezing or overload. Please restart the router.
2) Check router settings and reduce the number of connected devices. Disconnect unnecessary devices and try again.
3. Environmental factors
1) Operating the Power Station in extremely low or high temperatures, or in humid environments, may affect the stability of the Wi-Fi module.
2) Avoid using the Power Station under extreme environmental conditions.
4. Power Station Wi-Fi module malfunction
If the issue persists after completing the steps above, the Wi-Fi module may be faulty. Please contact customer support for further inspection and service.
WiFi Connection Interrupted
