If your Power Station displays fault code F1, please follow the steps below:
1. Provide information about the connected device
Please prepare the following details of the device connected to the Power Station: product name, rated voltage, current, and power consumption.
Please also confirm that the device meets the specifications of the Power Station’s USB output ports.
2. Check the charging cable
Confirm whether the device can charge normally when using the original charging cable.
Using non original cables may result in unstable or failed power output.
3. Disconnect devices and reset the Power Station
Unplug all devices from the USB output ports. Then perform a reset on the Power Station and try supplying power again to check whether the F1 fault code is cleared.
Reset method:
Press and hold the DISPLAY button for 15 seconds. The screen will briefly turn off and then turn back on, displaying the remaining battery percentage and other information, which indicates that the reset is complete.
If the fault code persists after completing the steps above, please contact our customer support team for further assistance.
Error Code F1
