If your device is not charging properly via wall charger, please follow these steps:
1. Check the power connections
Ensure that the power source, charger, and outlet are all securely connected.
2. Verify the charger indicator light
Make sure the charger’s indicator light is functioning as expected.
3. Try alternative charging methods
Cross-check by using different charging options such as the car charger or wall charger.
4. Contact Customer Support
If the issue persists after completing the steps above, please reach out to our customer support team for further assistance.