Please check the following:
1. Email inbox
The coupon may have been sent to your registered email. Please also check your spam or promotions folder.
2. My Account
Log in to our website and check the “Coupons” or “Rewards” section in your account.
3. Eligibility & timing
There may be a delay after completing the activity, and some offers have specific requirements.
If you still cannot find your coupon, we apologize for the inconvenience.
Please contact us at hello@jackery.com
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I didn’t receive my coupon from membership signup, referral, survey, or review. Where can I check?
