Please try the following steps:
1. Check your spam or junk folder
Make sure the verification email was not filtered into your spam folder.
2. Verify your email settings
Ensure your email account can receive messages from “@jackery.com”. We recommend adding this domain to your whitelist or trusted senders list.
3. Try a different email address
You may try using another email address (such as Gmail or Yahoo) to see if the issue persists.
4. Request the code again
On the verification page, click “Resend” and enter the new code you receive.
If you have tried the above steps and still cannot receive the verification code, please contact our customer support team at hello@jackery.com.
I did not receive the verification code when I register an account. What should I do?
