Step 1: Problem Investigation
1. Country Selection
The country selected must be consistent with the registered location.
2. Network Check
Please have the customer check if the network is functioning properly.
3. Verification Code Issue
① Check the inbox
② Check the trash bin
③ Confirm if the customer has set up rejection
Step 2: Upgrade Feedback
If you still encounter the problem after checking, please send your email address, name, any abnormal video or screenshot, and contact the support team at Hello@jackery.com.