Step 1: Problem Investigation
1. Country Selection
The country selected must be consistent with the registered location.
2. Network Check
Please have the customer check if the network is functioning properly.
3. Verification Code Issue
① Check the inbox
② Check the trash bin
③ Confirm if the customer has set up rejection
Step 2: Upgrade Feedback
If the customer still reports the problem after the investigation, please let customer provides email address, name, abnormal video or screenshot, and forward it to the corresponding market operation team.
Account Related (Unable to register)
