| Battery Capacity | 518.4Wh |
|---|---|
| Type of Battery Used | Lithium-ion Battery (NCM) |
| Battery Cycle Life (Durability) | 500 cycles |
| Type of Product Output Current | Pure Sine Wave |
| Product Dimensions (cm) (W)Length × (D)Width × (H)Height | 30.08×19.29×24.20 |
| Product Weight | Around 6.4Kg |
| Product Color | Black |
| Product AC Input Specification | 24V/3.75A，90W |
| Minimum Power Required for Product AC Input | 100W |
| DC Input Specification (Solar Power Input Specification) | 12-30V |
| DC Input Specification (Car Charger Input Specification) | 12-30V |
| Number of Input Ports When Charging Product with DC (Panel Charger/Car Charger) | 1 |
| Input Port for Charging Product with Solar Panel | DC7909 |
| Input Port for Charging Product with Car Charger Port | DC7909 |
| Product AC Charging Time | Around 7H |
| Product Charging Time with Car Charger Port | Around 7.5H |
| Product Charging Time with Solar Panel Solarsaga40 | No Verified Data |
| Product Charging Time with Solar Panel Solarsaga80 | 1 Panel: Around 5H |
| Product Charging Time with Solar Panel Solarsaga100 | 1 Panel: Around 3.5H |
| Product Charging Time with Solar Panel Solarsaga200 | No Verified Data |
| Product Charging Time with Solar Panel Solarsaga 500 X | / |
| Product Charging Time with Roof High Voltage Solar System | / |
| Product AC Output Specification | 110V/, Max. 500W |
| Maximum Instantaneous Output Power | 1000W |
| Number of Product AC Output Ports | 1 |
| AC Output Frequency | 60HZ |
| Product Car Charger Port Specification | 12V/10A |
| Number of Product Car Charger Ports | 1 |
| Number of Product USB Ports | 3 |
| Product USB-A Port Output Specification | 5V/2.4A /12W |
| Product Specification for Input via USB-C Port | Not Supported |
| Product USB-C Port Output Specification | / |
| Temperature Range for Product Charging | 0°C-40℃ |
| Discharge Temperature Range | -10°C-40℃ |
| Storage Temperature Range | 0°C-40℃ |
| Material of Product Housing | PC + ABS High-Strength Plastic |
| Accessories | 1 * AC Adapter 1 * AC Charging Cable (1.2m) 1 * Car Charger Cigarette Lighter Socket (7909) 1 * Carrying Case 1 * User Manual |
| Noise Level of Product Cooling Fan | ≤ 55dB |
| Standby Power Consumption | 10W |
| Are additional accessories required to connect the solar panel? | No additional accessories required. |
| Does the AC charging cable include a grounding wire, and how should it be used? | Grounding wire included. |
| Maximum Number of Solar Panels That Can Be Connected | Max. 1 panel. ※ Connecting 2 panels using a SolarSaga adapter, etc., is not supported (voltage may exceed safe limits and risk malfunction). |
| Supports Charging with Jackery Products? | When charging this unit from the AC output of portable power station A, it is supported if A's “AC output” is 65W or higher. |
| Maximum AC output power during simultaneous charging and discharging | 200W |
| Maximum DC output (car charging port output) power during simultaneous charging and discharging | 12V, 10A, Max. 120W |
| Can the product connect to 2 solar panels | Due to voltage limits, a maximum of 1 solar panel can be connected; connecting 2 panels is not supported. |
| Can the product connect to 3 or more solar panels | Due to voltage limitations, a maximum of one solar panel can be connected. Connecting three panels is not supported. |
| Are the two DC input ports parallel or independent | There is only one DC input port. |
| Connection rules when both DC ports are used simultaneously | Simultaneous use not supported. |
| Can the product be charged by a solar panel and a car charger at the same time? | Not supported. |
| Can the product be charged using two car charging cables at the same time? | Not supported. |
| Does the product support battery packs? | Not supported. |
| Does the product support app control? | Not supported. |
| Does it have waterproof and dustproof? | Not supported. |
| Can the AC output frequency be switched | Not supported. |
| Does the product support parallel operation | Not supported. |
| Is the AC charging cable UL certified? | Yes, the AC charging cable included with the portable power supply bears the UL certification mark, ensuring safe use. |
| Does it have LED lighting | Not supported. |
| Can it be charged using a car fast charger? | Not supported. |
| Can wall charging and Solar charging be performed simultaneously | Not supported. |
| Can the Energy Saving Mode be turned off | Not supported. |
| Can the device status be monitored via the app | Not supported. |
| Can the AC/DC output be turned on/off via the app | Not supported. |
| Can the LED display be turned on or off and scheduled via the app | Not supported. |
| Can the LED light be turned on or off via the app? | Not supported. |
| Does the app allow setting auto-shutdown? | Not supported. |
| Is it possible to set Battery Saving Mode in the app | Not supported. |
| Is it possible to set Quiet Charging Mode in the app | Not supported. |
| Can product specifications be viewed in the app | Not supported. |
| Can the user manual be accessed through the app | Not supported. |
| Can the device be shared using a QR code | Not supported. |
| Can the temperature display be set in the app | Not supported. |
| Is it possible to configure the system language through the app | Not supported. |
| Is it possible to set the Battery saving mode (15% to 85%) in the app | Not supported. |
| Can the charging range for Battery saving mode be adjusted via the app | Not supported. |
| Is it possible to set the emergency charging mode in the app | Not supported. |
| Does it have solar power generation analytics? | Not supported. |
| Does it have a timed charging (charging plan) function | Not supported. |
| Does this system have a Self-powered Mode | Not supported. |
| Can the Wi-Fi MAC address be viewed in the app | Not supported. |
| Is it possible to set AC charging speed in the app | Not supported. |
| Can the AC/DC output time be set through the APP? | Not supported. |
| Plug type and usage scenario for the 30A output port on Power Station | / |
| Plug type and usage scenario for the 50A output port on Power Station | / |
| Does it support pass-through charging? | Yes, supported. |
| Location of the SN | The SN is located on the back or bottom of the device. |
| How to reset the device | Press and hold the DISPLAY button for 10 seconds until the display briefly shows “8888”, then returns to the normal interface — this confirms a successful reset. |
| Can Wi-Fi/Bluetooth be reset separately | / |
| How to reset Wi-Fi/Bluetooth | / |
| How to activate the Bluetooth/Wi-Fi module after it has been turned off. | / |
| Can this be used to start a car when the battery is dead? | We apologize for any inconvenience, but our portable power stations do not support use as a jump starter. Our products are primarily designed to supply power to household appliances and outdoor devices. They are not intended to deliver the high burst current required to start a vehicle engine. In general, jump starters are specifically designed to: Deliver a very high instantaneous current Support the starting characteristics of vehicle batteries Because of this, their structure and intended use differ significantly from portable power stations. For this reason, our portable power stations cannot be used to start a car engine or charge a vehicle battery when it is depleted. For safety reasons, we strongly recommend not using the product as a jump starter. If your vehicle battery is dead, we recommend using a dedicated jump starter or contacting roadside assistance. |
| How much battery capacity is typically lost due to self-discharge when the power station is not in use? | Around 1%-3% per month |
| About app settings when the battery is fully depleted For example, if the current app settings are “Battery Saving Mode | Disabled” and “Auto Power-Off: Never,” will these settings remain the same after the battery is drained and then recharged? Or will they be reset to default?: / |
| Is the neutral wire floating or Bonded? | floating |
Explorer 500 Basic Information
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