| Product Model | JE-500A |
|---|---|
| Battery Capacity | 512Wh |
| Type of Battery Used | LiFePO₄ |
| Battery Cycle Life (Durability) | 6000 cycles≥70% |
| Type of Product Output Current | Pure Sine Wave |
| Product Dimensions (cm) (W)Length × (D)Width × (H)Height | 31.1x20.5x15.7 |
| Product Weight | Around 5.7 kg |
| Product Color | Black |
| Product AC Input Specification | 100–120 V AC ~ 60 Hz, Max. 15 A (Max. input power: 550 W ± 50 W) |
| Minimum Power Required for Product AC Input | Over 600W |
| DC Input Specification (Solar Power Input Specification) | 16–60V ⎓ 10.5A, Max. 200W |
| DC Input Specification (Car Charger Input Specification) | 11V-16V，Max. 8A |
| Number of Input Ports When Charging Product with DC (Panel Charger/Car Charger) | 1 |
| Input Port for Charging Product with Solar Panel | DC8020 |
| Input Port for Charging Product with Car Charger Port | DC8020 |
| Product AC Charging Time | Around 1.3H |
| Product Charging Time with Car Charger Port | Around 6H |
| Product Charging Time with Solar Panel Solarsaga40 | 1 Panel: Around 16H 2 Panels: Around 8.5H |
| Product Charging Time with Solar Panel Solarsaga80 | 1 Panel: Around 8.5H 2 Panels: Around 4.5H |
| Product Charging Time with Solar Panel Solarsaga100 | 1 Panel: Around 6.8H 2 Panels: Around 3.4H |
| Product Charging Time with Solar Panel Solarsaga200 | 1 Panel: Around 3.4H 2 Panels: Around 2.8H |
| Product Charging Time with Solar Panel Solarsaga 500 X | / |
| Product Charging Time with Roof High Voltage Solar System | / |
| Product AC Output Specification | 120V/4.2A, Max. 500W Per Port; Max. 500W Total For 2 Ports. |
| Maximum Instantaneous Output Power | 1000W |
| Number of Product AC Output Ports | 2 |
| AC Output Frequency | 60HZ |
| Product Car Charger Port Specification | 12V/10A |
| Number of Product Car Charger Ports | 1 |
| Number of Product USB Ports | 3 |
| Product USB-A Port Output Specification | 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A, Max. 18W |
| Product Specification for Input via USB-C Port | Not Supported |
| Product USB-C Port Output Specification | 1*USB-C: Max. 100W 1*USB-C: Max. 30W |
| Temperature Range for Product Charging | -20°C-45℃ |
| Discharge Temperature Range | -20°C-45℃ |
| Storage Temperature Range | 1 Month: -20℃ ~ 45℃ (-4℉ ~ 113℉) 3 Months: 0℃ ~ 45℃ (32℉ ~ 113℉) 1 Year: 0℃ ~ 25℃ (32℉ ~ 77℉) |
| Material of Product Housing | PC + ABS High-Strength Plastic |
| Product Warranty Period | Standard Warranty: 3 Years. Extendable by 2 Years for a Max Total of 5 Years. |
| Accessories | 1 * Portable Power Station 1 * AC Charging Cable 1 * User Manual |
| Noise Level of Product Cooling Fan | ≤ 30dB |
| Standby Power Consumption | 12W |
| Does it Have UPS Function | Connect the electrical device to the AC output port of the portable power station, and connect the portable power station to a household wall outlet using the AC charging cable. In the event of a power outage, the unit is equipped with a UPS function that automatically switches to battery power within 20 ms (0.02 seconds). Even during a sudden power failure, power supply can continue within the remaining battery capacity of the portable power station. Please note: This function is not a 0 ms (no interruption) switching UPS. Do not connect devices that require a true uninterruptible power supply, such as data servers or workstations. |
| Are additional accessories required to connect the solar panel? | 1 Panel Connection: No additional accessories required. 2 Panel Connection: Requires 1 × SolarSaga Adapter (for Pro/Plus/V Series). |
| Does the AC charging cable include a grounding wire, and how should it be used? | Grounding wire included. |
| Maximum Number of Solar Panels That Can Be Connected | 1 panel / 2 panels |
| Supports Charging with Jackery Products? | When charging this unit from the AC output of portable power station A, it is supported if A's "AC output" meets or exceeds 550W + 50W (i.e., 600W or higher). |
| Maximum AC output power during simultaneous charging and discharging | 500W |
| Maximum DC output (car charging port output) power during simultaneous charging and discharging | 12V, 10A, Max. 120W |
| Can the product connect to 2 solar panels | Supported. However, since there is only one DC input port, the use of a Solar Saga adapter is required to connect two solar panels. Additionally, the output voltage and model of all panels connected to the Solar Saga adapter must be identical. |
| Can the product connect to 3 or more solar panels | Not supported. |
| Are the two DC input ports parallel or independent | There is only one DC input port. |
| Connection rules when both DC ports are used simultaneously | / |
| Can the product be charged by a solar panel and a car charger at the same time? | Not supported. |
| Can the product be charged using two car charging cables at the same time? | Not supported. |
| Does the product support battery packs? | Not supported. |
| Does the product support app control? | Not supported. |
| Does it have waterproof and dustproof? | Not supported. |
| Can the AC output frequency be switched | Not supported. |
| Does the product support parallel operation | Not supported. |
| Is the AC charging cable UL certified? | Yes, the AC charging cable included with the portable power supply bears the UL certification mark, ensuring safe use. |
| Does it have LED lighting | Supported. |
| Can it be charged using a car fast charger? | Supported. |
| Charging time with car fast charger | No Verified Data |
| Can wall charging and Solar charging be performed simultaneously | Supported. |
| Can the Energy Saving Mode be turned off | Supported. |
| Can the device status be monitored via the app | Not supported. |
| Can the AC/DC output be turned on/off via the app | Not supported. |
| Can the LED display be turned on or off and scheduled via the app | Not supported. |
| Can the LED light be turned on or off via the app? | Not supported. |
| Does the app allow setting auto-shutdown? | Not supported. |
| Is it possible to set Battery Saving Mode in the app | Not supported. |
| Is it possible to set Quiet Charging Mode in the app | Not supported. |
| Can product specifications be viewed in the app | Not supported. |
| Can the user manual be accessed through the app | Not supported. |
| Can the device be shared using a QR code | Not supported. |
| Can the temperature display be set in the app | Not supported. |
| Is it possible to configure the system language through the app | Not supported. |
| Is it possible to set the Battery saving mode (15% to 85%) in the app | Not supported. |
| Can the charging range for Battery saving mode be adjusted via the app | Not supported. |
| Is it possible to set the emergency charging mode in the app | Not supported. |
| Does it have solar power generation analytics? | Not supported. |
| Does it have a timed charging (charging plan) function | Not supported. |
| Does this system have a Self-powered Mode | Not supported. |
| Can the Wi-Fi MAC address be viewed in the app | Not supported. |
| Is it possible to set AC charging speed in the app | Not supported. |
| Can the AC/DC output time be set through the APP? | Not supported. |
| Plug type and usage scenario for the 30A output port on Power Station | / |
| Plug type and usage scenario for the 50A output port on Power Station | / |
| Does it support pass-through charging? | Yes, supported. Additionally, the pass-through mode allows simultaneous charging and discharging, so using the portable power supply while charging does not affect its lifespan. |
| Location of the SN | The SN is located on the back of the device. |
| How to reset the device | Press and hold both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the remaining battery percentage — this confirms the reset was successful. |
| Can Wi-Fi/Bluetooth be reset separately | / |
| How to reset Wi-Fi/Bluetooth | / |
| How to activate the Bluetooth/Wi-Fi module after it has been turned off. | / |
| How much battery capacity is typically lost due to self-discharge when the power station is not in use? | Around 1%-3% per month |
| About app settings when the battery is fully depleted For example, if the current app settings are “Battery Saving Mode | Disabled” and “Auto Power-Off: Never,” will these settings remain the same after the battery is drained and then recharged? Or will they be reset to default?: / |
| Is the neutral wire floating or Bonded? | floating |
Explorer 500 V2 Basic Information
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