| Product Model | JE-2000C |
|---|---|
| Battery Capacity | 2042.8wh |
| Type of Battery Used | LiFePO₄ |
| Battery Cycle Life (Durability) | 4000 cycles≥70% |
| Type of Product Output Current | Pure Sine Wave |
| Product Dimensions (cm) (W)Length × (D)Width × (H)Height | 47.3 × 35.9 × 37.3 |
| Product Weight | Around 27.9kg |
| Product Color | Black |
| Product AC Input Specification | 120V, 60Hz, Max. 15A (Max. Input Power: 1750W ± 50W) |
| Minimum Power Required for Product AC Input | 1800W |
| DC Input Specification (Solar Power Input Specification) | Supports 17.5–60V Single Port Usage: Current Limit 12A, Max. Input Power 700W Dual Port Usage: Current Limit 24A, Max. Input Power 1400W |
| DC Input Specification (Car Charger Input Specification) | 11–17.5V / 8A, Current Limit 8A (The current limit is 8A regardless of whether one or both DC input ports are used.) |
| Number of Input Ports When Charging Product with DC (Panel Charger/Car Charger) | 2 |
| Input Port for Charging Product with Solar Panel | DC8020 |
| Input Port for Charging Product with Car Charger Port | DC8020 |
| Product AC Charging Time | Around 2H |
| Product Charging Time with Car Charger Port | Around 25H |
| Product Charging Time with Solar Panel Solarsaga40 | No Verified Data |
| Product Charging Time with Solar Panel Solarsaga80 | 1 Panel: Around 35H 2 Panels: Around 18H 4 Panels: Around 9H 6 Panels: Around 6H |
| Product Charging Time with Solar Panel Solarsaga100 | 1 Panel: Around 23H 2 Panels: Around 13H 4 Panels: Around 7H 6 Panels: Around 5.5H |
| Product Charging Time with Solar Panel Solarsaga200 | 1 Panel: Around 14H 2 Panels: Around 7H 4 Panels: Around 3.8H 6 Panels: Around 2H |
| Product Charging Time with Solar Panel Solarsaga 500 X | 1 Panel：Around 7H 2 Panels：Around 3.5H |
| Product Charging Time with Roof High Voltage Solar System | / |
| Product AC Output Specification | 4 × AC Output: 120V ~ 60Hz, Max. 20A 1 × AC Output: 120V ~ 60Hz, Max. 30A Total for 5 Ports: 3000W |
| Maximum Instantaneous Output Power | 6000W |
| Number of Product AC Output Ports | 5 |
| AC Output Frequency | 60HZ |
| Product Car Charger Port Specification | 12V/10A |
| Number of Product Car Charger Ports | 1 |
| Number of Product USB Ports | 4 |
| Product USB-A Port Output Specification | Max. 18W |
| Product Specification for Input via USB-C Port | No USB-C Input Port |
| Product USB-C Port Output Specification | 2*USB-C: Max. 100W |
| Temperature Range for Product Charging | 0 ℃ ~ 45 ℃ |
| Discharge Temperature Range | -10 ℃ ~ 45 ℃ |
| Storage Temperature Range | 1 Month: -20 ℃ ~ 45 ℃; 3 Months: 0 ℃ ~ 45 ℃; 1 Year: 0 ℃ ~ 25 ℃ |
| Material of Product Housing | PC + ABS High-Strength Plastic |
| Product Warranty Period | Standard Warranty: 3 Years. Extendable by 2 Years for a Max Total of 5 Years. |
| Accessories | 1 * Portable Power Station 1 * AC Charging Cable 1 * Car Charging Cable (8020) 1 * User Manual |
| Noise Level of Product Cooling Fan | ≤ 30dB |
| Standby Power Consumption | 25W |
| Does it Have EPS Function | Connect the electrical appliance plug to the AC output port of the portable power station, and connect the portable power station to a household wall outlet using the AC charging cable. Even in the event of a power outage, the unit is equipped with an EPS function that automatically switches to battery power within 20 ms (0.020 seconds). In the case of a sudden power failure, power supply can continue within the remaining battery capacity of the portable power station. However, the EPS function does not support 0 ms (instantaneous) switching. Therefore, devices such as data servers and workstations that require full UPS functionality (no momentary power interruption) are not supported. Thank you for your understanding in advance. |
| Are additional accessories required to connect the solar panel? | ■ Regarding the necessity of purchasing additional series boxes: 1 or 2 Panels: Can be connected using the included cable. No additional purchase required. 3 Panels: Requires SolarSaga Adapter (for Pro/Plus/New Series) × 1. 4 or 6 Panels: Requires 2 × SolarSaga Adapters (for Pro/Plus/New Series). |
| Does the AC charging cable include a grounding wire, and how should it be used? | Grounding wire included. |
| Maximum Number of Solar Panels That Can Be Connected | Supports connection for 1 panel / 2 panels / 3 panels / 4 panels / 6 panels. |
| Supports Charging with Jackery Products? | When charging this unit from the AC output of portable power station A, it is supported if A's "AC output" is 1900W or higher. |
| Maximum AC output power during simultaneous charging and discharging | 12A Max in Simultaneous Charging and Discharging Mode |
| Maximum DC output (car charging port output) power during simultaneous charging and discharging | 12V, 10A, Max. 120W |
| Can the product connect to 2 solar panels | Supported. However, because the two DC input ports are connected in parallel, they do not support simultaneous connection of solar panels with different wattages. In other words, a configuration such as 100W on one port and 200W on the other port is not supported. |
| Can the product connect to 3 or more solar panels | Supports connection of 3 panels: → Use an adapter to combine 3 panels and connect them to DC Input 1. ※ For the conversion adapter on the front of the panel, either remove it or connect it directly to the SolarSaga adapter, depending on the panel model. ※ All panels connected to the SolarSaga adapter must have the same output and model. (e.g., all 100W (JS-100F) or all 200W (JS-200D)) Connecting 4 panels: → Use adapters to combine 2 panels each, and connect them separately to DC Input 1 and DC Input 2. Connecting 6 panels: → Use adapters to combine 3 panels each, and connect them separately to DC Input 1 and DC Input 2. Notes when connecting 4 or 6 panels: Precautions when using both DC ports at the same time (connection rules): ・The same number of panels must be connected to each port (e.g., 2 + 2). ・The total number of panels across both ports must not exceed 6. ・Use solar panels of the same model. ※ When mixing different models, all of the following conditions must be met: Maximum output (W) must be the same Open-circuit voltage must be the same Operating voltage (rated voltage) must be the same 200D (Max output: 200W / Operating voltage: 20V / Open-circuit voltage: 24.8V) 200C (Max output: 200W / Operating voltage: 20V / Open-circuit voltage: 24.8V) → As described above, if the maximum output, operating voltage, and open-circuit voltage are all the same, mixed use is supported even if the models are different. |
| Are the two DC input ports parallel or independent | Parallel |
| Connection rules when both DC ports are used simultaneously | The unit has two DC input ports, each supporting a maximum of 3 solar panels. The quantity and model of solar panels connected to each port must be consistent. |
| Can the product be charged by a solar panel and a car charger at the same time? | Not supported. |
| Can the product be charged using two car charging cables at the same time? | Not supported. |
| Does the product support battery packs? | The product supports battery packs (compatible with the E2000 Plus), with up to 5 packs usable simultaneously. |
| Does the product support app control? | Supported. |
| Does it have waterproof and dustproof? | Not supported. |
| Can the AC output frequency be switched | Not supported. |
| Does the product support parallel operation | Supported. |
| Is the AC charging cable UL certified? | Yes, the AC charging cable included with the portable power supply bears the UL certification mark, ensuring safe use. |
| Does it have LED lighting | Not supported. |
| Can it be charged using a car fast charger? | Supported. |
| Charging time with car fast charger | No Verified Data |
| Can wall charging and Solar charging be performed simultaneously | Supported. |
| Can the Energy Saving Mode be turned off | Supported. |
| Can the device status be monitored via the app | Supported. |
| Can the AC/DC output be turned on/off via the app | Supported. |
| Can the LED display be turned on or off and scheduled via the app | Supported. |
| Can the LED light be turned on or off via the app? | / |
| Does the app allow setting auto-shutdown? | Supported. |
| Is it possible to set Battery Saving Mode in the app | Supported. |
| Is it possible to set Quiet Charging Mode in the app | Supported, but not supported when connected to the back of the battery. |
| Can product specifications be viewed in the app | Supported. |
| Can the user manual be accessed through the app | Supported. |
| Can the device be shared using a QR code | Supported. |
| Can the temperature display be set in the app | Supported. |
| Is it possible to configure the system language through the app | Supported. |
| Is it possible to set the Battery saving mode (15% to 85%) in the app | Supported, but not supported when connected to the back of the battery. |
| Can the charging range for Battery saving mode be adjusted via the app | Not supported. |
| Is it possible to set the emergency charging mode in the app | Not supported. |
| Does it have solar power generation analytics? | Not supported. |
| Does it have a timed charging (charging plan) function | Not supported. |
| Does this system have a Self-powered Mode | Not supported. |
| Can the Wi-Fi MAC address be viewed in the app | Not supported. |
| Is it possible to set AC charging speed in the app | Not supported. |
| Can the AC/DC output time be set through the APP? | Not supported. |
| Plug type and usage scenario for the 30A output port on Power Station | Plug/Socket Type: TT30 (Output: 120V/30A) Main Applications: A. Portable Business or Industrial Tools/Machinery Examples: Small welding machines, air compressors, pressure washers, portable grinders, etc. B. Temporary Power or Construction Site Equipment Examples: Temporary lighting at construction sites (high-power LED work lights, halogen lamps, etc.), small pumps, mobile power distribution units, etc. C. RV/Camping Use (Specific Scenarios) Examples: As an auxiliary power input for small camper vans and trailers, connected to a portable generator to supply power to interior lighting and small appliances. D. Small-Scale Business Machines Examples: Mobile refrigerators, small ice makers, commercial coffee machines used in convenience stores or restaurants. |
| Plug type and usage scenario for the 50A output port on Power Station | / |
| Does it support pass-through charging? | Yes, supported. Additionally, the pass-through mode allows simultaneous charging and discharging, so using the portable power supply while charging does not affect its lifespan. |
| Location of the SN | The SN is located on the back of the device. |
| How to reset the device | Press and hold both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the remaining battery percentage — this confirms the reset was successful. |
| Can Wi-Fi/Bluetooth be reset separately | Yes |
| How to reset Wi-Fi/Bluetooth | Press and hold both the Power and USB buttons simultaneously for five seconds. The screen will briefly turn off and then relight, displaying the remaining battery percentage — this confirms the reset was successful. |
| How to activate the Bluetooth/Wi-Fi module after it has been turned off. | Press and hold the USB and AC buttons simultaneously for 3 seconds. |
| How much battery capacity is typically lost due to self-discharge when the power station is not in use? | Around 1%-3% per month |
| About app settings when the battery is fully depleted For example, if the current app settings are “Battery Saving Mode | Disabled” and “Auto Power-Off: Never,” will these settings remain the same after the battery is drained and then recharged? Or will they be reset to default?: These settings will remain unchanged once the battery is restored, provided no reset is performed. |
| Is the neutral wire floating or Bonded? | floating |
Explorer 2000 Plus Basic Information
