Jackery Support

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  • How to process a return and refund?

    Please see https://www.jackery.com/pages/policy for the most up-to date return/refund policy.

  • Do you provide out of warranty repair?

      Yes we do. Please contact hello@jackery.com for further assistance with out of warranty repairs.  Please note, all older Jackery power banks & E160, E240, and E290 portable power stations are not...