Where can I locate the serial number on my power station / generator?

The serial number can be found at the upper right back side of the power station. Please use this photo for reference: https://bit.ly/JckryGSN2.

For Explorer 1000 Pro and 2000 Pro models, the serial number is located on the backside underneath the fold-down handle. 

For E1000 units and smaller models, they may be located on the bottom below the product label.

 If you have any more questions, please reach out to us via hello@jackery.com or Amazon. We will respond back to your request within 24 business hours.