{"article":{"id":52303678342683,"url":"https://jackerysupport.zendesk.com/api/v2/help_center/en-us/articles/52303678342683.json","html_url":"https://faq.jackery.com/hc/en-us/articles/52303678342683-Explorer-300-Basic-Information","author_id":1268852049949,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":3,"vote_count":3,"upvote_count":3,"downvote_count":0,"section_id":52303655517339,"created_at":"2026-06-29T07:46:44Z","updated_at":"2026-09-29T10:19:24Z","name":"Explorer 300 Basic Information","title":"Explorer 300 Basic Information","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-09-29T10:19:24Z","user_segment_id":null,"permission_group_id":8147366001307,"content_tag_ids":[],"label_names":["Purchase Inquiry","Product Information","Product Usage","basic information"],"body":"
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Battery Capacity293.8Wh
Type of Battery UsedLithium-ion Battery (NCM)
Battery Cycle Life (Durability)800 cycles≥80%
Type of Product Output CurrentPure Sine Wave
Product Dimensions (cm) (W)Length × (D)Width × (H)Height23x13.3x19.9cm
Product WeightAround 3.2Kg
Product ColorBlack
Product AC Input Specification24V/3.75A，90W
Minimum Power Required for Product AC Input100W
DC Input Specification (Solar Power Input Specification)12.6~22V,3~7A
DC Input Specification (Car Charger Input Specification)12.6~22V,3~7A
Number of Input Ports When Charging Product with DC (Panel Charger/Car Charger)1
Input Port for Charging Product with Solar PanelDC7909
Input Port for Charging Product with Car Charger PortDC7909
Product AC Charging TimeAround 4.5H
Product Charging Time with Car Charger PortAround 5H
Product Charging Time with Solar Panel Solarsaga40No Verified Data
Product Charging Time with Solar Panel Solarsaga801 Panel: Around 4.5H
Product Charging Time with Solar Panel Solarsaga1001 Panel: Around 5.5H
Product Charging Time with Solar Panel Solarsaga2001 Panel: Around 5H
Product Charging Time with Solar Panel Solarsaga 500 X/
Product Charging Time with Roof High Voltage Solar System/
Product AC Output Specification110V/, Max. 300W
Maximum Instantaneous Output Power500W
Number of Product AC Output Ports2
AC Output Frequency60HZ
Product Car Charger Port Specification12V/10A
Number of Product Car Charger Ports1
Number of Product USB Ports3
Product USB-A Port Output Specification5V/2.4A /12W
Product Specification for Input via USB-C Port20V，3A
Product USB-C Port Output SpecificationMax. 60W
Temperature Range for Product Charging0°C-40℃
Discharge Temperature Range-10°C-35℃
Storage Temperature Range0°C-40℃
Material of Product HousingPC + ABS High-Strength Plastic
Accessories\n

1* AC & AC Cable (2 Parts) 

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1 * Car Charger cable(7909) 

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1 * User Manual

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Noise Level of Product Cooling Fan≤ 55dB
Standby Power Consumption5W
Are additional accessories required to connect the solar panel?No additional accessories required.
Does the AC charging cable include a grounding wire, and how should it be used?Grounding wire included.
Maximum Number of Solar Panels That Can Be ConnectedMax. 1 panel. ※ Connecting 2 panels using a SolarSaga adapter, etc., is not supported (voltage may exceed safe limits and risk malfunction).
Supports Charging with Jackery Products?When charging this unit from the AC output of portable power station A, it is supported if A's \"AC output\" is 65W or higher.
Maximum AC output power during simultaneous charging and discharging200W
Maximum DC output (car charging port output) power during simultaneous charging and discharging12V, 10A, Max. 120W
Can the product connect to 2 solar panelsDue to voltage limits, a maximum of 1 solar panel can be connected; connecting 2 panels is not supported.
Can the product connect to 3 or more solar panelsDue to voltage limitations, a maximum of one solar panel can be connected. Connecting three panels is not supported.
Are the two DC input ports parallel or independentThere is only one DC input port.
Connection rules when both DC ports are used simultaneouslySimultaneous use not supported.
Can the product be charged by a solar panel and a car charger at the same time?Not supported.
Can the product be charged using two car charging cables at the same time?Not supported.
Does the product support battery packs?Not supported.
Does the product support app control?Not supported.
Does it have waterproof and dustproof?Not supported.
Can the AC output frequency be switchedNot supported.
Does the product support parallel operationNot supported.
Is the AC charging cable UL certified?Yes, the AC charging cable included with the portable power supply bears the UL certification mark, ensuring safe use.
Does it have LED lightingNot supported.
Can it be charged using a car fast charger?Not supported.
Can wall charging and Solar charging be performed simultaneouslyNot supported.
Can the Energy Saving Mode be turned offNot supported.
Can the device status be monitored via the appNot supported.
Can the AC/DC output be turned on/off via the appNot supported.
Can the LED display be turned on or off and scheduled via the appNot supported.
Can the LED light be turned on or off via the app?Not supported.
Does the app allow setting auto-shutdown?Not supported.
Is it possible to set Battery Saving Mode in the appNot supported.
Is it possible to set Quiet Charging Mode in the appNot supported.
Can product specifications be viewed in the appNot supported.
Can the user manual be accessed through the appNot supported.
Can the device be shared using a QR codeNot supported.
Can the temperature display be set in the appNot supported.
Is it possible to configure the system language through the appNot supported.
Is it possible to set the Battery saving mode (15% to 85%) in the appNot supported.
Can the charging range for Battery saving mode be adjusted via the appNot supported.
Is it possible to set the emergency charging mode in the appNot supported.
Does it have solar power generation analytics?Not supported.
Does it have a timed charging (charging plan) functionNot supported.
Does this system have a Self-powered ModeNot supported.
Can the Wi-Fi MAC address be viewed in the appNot supported.
Is it possible to set AC charging speed in the appNot supported.
Can the AC/DC output time be set through the APP?Not supported.
Plug type and usage scenario for the 30A output port on Power Station/
Plug type and usage scenario for the 50A output port on Power Station/
Does it support pass-through charging?Yes, supported.
Location of the SNThe SN is located on the back or bottom of the device.
How to reset the devicePress and hold the DISPLAY button for 10 seconds until the display briefly shows “8888”, then returns to the normal interface — this confirms a successful reset.
Can Wi-Fi/Bluetooth be reset separately/
How to reset Wi-Fi/Bluetooth/
How to activate the Bluetooth/Wi-Fi module after it has been turned off./
How much battery capacity is typically lost due to self-discharge when the power station is not in use?Around 1%-3% per month
About app settings when the battery is fully depleted （For example, if the current app settings are “Battery Saving Mode: Disabled” and “Auto Power-Off: Never,” will these settings remain the same after the battery is drained and then recharged? Or will they be reset to default?）Disabled” and “Auto Power-Off: Never,” will these settings remain the same after the battery is drained and then recharged? Or will they be reset to default?: /
Is the neutral wire floating or Bonded?floating
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